Question
Accenture
IN
Last activity: 5 Dec 2017 10:05 EST
soap service failed when i run through activity but when i see in the soap UI it is working fine
Hi All,
I can see below error in the log file. Can anyone analyze and let me know.
[11/29/17 0:34:13:552 EST] 0000005z SystemOut O 2017-11-29 00:34:13,551 [ WebContainer : 6] [TABTHREAD1] [ ] [XXXXXXXX:01.01.01] (Axis2.Rule_Connect_SOAP.Action) ERROR xxx.xx.xxx.xx|xx.x.xx.xx|Rule-Connect-SOAP.xxxxx-xxxx-xxx-xxx-xxx-xxxx-xxxxxx-.xxxxx [email protected] - SOAP service failed
com.pega.apache.axis2.AxisFault: Internal Error
at com.pega.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:531)
at com.pega.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:375)
at com.pega.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:421)
at com.pega.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at com.pega.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
i understand that soap service has failed. Please let me know how to prevent this? i can run successfully through soap UI.
Accepted Solution
Accenture
IN
Thanks for all responses. We found different solution for this issue.( Styles-RPC/Document/Encoded)
Regards,
Bhuveen
Cognizant
GB
Bhuveen,
I would recommend tracing the call from pega and in the tracer turning on soap messages. This will show you the message Pega is sending and you can then compare that to the SOAP UI message to see what is different.
John
Accenture
IN
Hi John,
Thanks for your prompt and valuable response. I have did the tracing before but i can see internal error which is showing the log file. NOw for your refernce again im posting both responses here.
Soap Response:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Header/>
<soapenv:Body>
<XXX:wsXXXXX xmlns:XXXX="http://webservices.XXXXXX.com">
<XXXXXXX>
<XXXXXXOUT>
<XXXXTYPE>1</XXXXXYPE> <XXXOUT/> <IXXXXEXXOR>1</XXXXRXXOR>
<XXXX>00</XXXXX>
</XXXXOUT>
</XXXXXXrn>
</XXX:wsXXXXnse>
</soapenv:Body>
</soapenv:Envelope>
Hi John,
Thanks for your prompt and valuable response. I have did the tracing before but i can see internal error which is showing the log file. NOw for your refernce again im posting both responses here.
Soap Response:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Header/>
<soapenv:Body>
<XXX:wsXXXXX xmlns:XXXX="http://webservices.XXXXXX.com">
<XXXXXXX>
<XXXXXXOUT>
<XXXXTYPE>1</XXXXXYPE> <XXXOUT/> <IXXXXEXXOR>1</XXXXRXXOR>
<XXXX>00</XXXXX>
</XXXXOUT>
</XXXXXXrn>
</XXX:wsXXXXnse>
</soapenv:Body>
</soapenv:Envelope>
Application server has down now. i will update you the tracer response also and also i would like to know what are the possibility ways to get this error.
Thanks for your valuable time
Accenture
IN
Hi Kautukshet,
Yes, im passing the same request parameters when when invoking the service from pega as well as SOAP UI.
Thanks for Reponse and your valuable time
Regards,
Bhuveen
JPMorgan Chase & Company
US
Hi,
From the attached document I can see some internal error happened could you please share complete stack trace for analysis.
Accenture
IN
Hi Sudhakar Reddy,
Thanks for your promt response and have a look on the attched screenshots and let me know if you need any additional info. i'm not able to upload complete stack trace here.
Regards,
Bhuveen
Pegasystems Inc.
The service is returning some response which Pega is failing to parse (failure is after handleresponse). Looks like you are masking the response due to sharing of data on public forum. I would suggest you to create a SR so that Pega GCS can have a screen share to debug further.