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Question

 Giridhar Metikal (Giridhar_Metikal)
BlueRose Technologies
Lead Consultant
BlueRose Technologies
AU
Giridhar_Metikal Member since 2014 101 posts
BlueRose Technologies
Posted: Jul 12, 2017
Last activity: Aug 26, 2020
Posted: 12 Jul 2017 13:12 EDT
Last activity: 26 Aug 2020 8:41 EDT
Closed
Solved

Add Item in repeating grid layout is not adding row for the first time.

Hi All,

"Add item" action to add a row (page) in the grid repeat layout is not adding the row for the first time. However, it is working when we are clicking the button second time and with following attempts. When I put the tracer, the difference I find is "Param.PreActivity" is "" in not working scenario which is why it is not invoking the "RULE-OBJ-ACTIVITY @BASECLASS APPENDTOPAGELIST" in the ReloadSection activity.

I have tried only including the grid repeat layout in a separate section as suggested in https://collaborate.pega.com/question/add-item-repeating-grid-layout-not-adding-row-first-time but to no avail.

Can somebody help me on this? Thanks in advance.

Regards,

Giridhar Metikal

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User Experience

Accepted Solution

Posted: 7 years ago
Posted: 11 Aug 2017 5:18 EDT
Naga Mrudula marthi (Mrudula)
Wells Fargo

Wells Fargo
IN

Hi Giridhar,

PEGA has found the root cause if this issue. On click of one button (customized "Edit button") in expanded pane, we are trying to refresh one or more sections which are referred in expanded pane. we are also refreshing customized GridExpandPaneTemplate section (saved as from default template section  pzGridExpandPaneTemplate ) which is not identified in run time in that particular class which in turn made the context loss.

we removed that refresh which helped us to proceed without any hurdles. For exact pega response see below!

 

SUMMARY

User is using a repeating grid ,with a section in a single cell. Section has Add and Delete customized buttons in the gird footer.
When user is trying to highlight and delete a particular record, It is not working as expected.


ERROR MESSAGES

Not In the Trace the HTML rule was not found .


STEPS TO REPRODUCE

 Create the hierarchy for page list and use them for the nestded grid actions.
 

Show More

Hi Giridhar,

PEGA has found the root cause if this issue. On click of one button (customized "Edit button") in expanded pane, we are trying to refresh one or more sections which are referred in expanded pane. we are also refreshing customized GridExpandPaneTemplate section (saved as from default template section  pzGridExpandPaneTemplate ) which is not identified in run time in that particular class which in turn made the context loss.

we removed that refresh which helped us to proceed without any hurdles. For exact pega response see below!

 

SUMMARY

User is using a repeating grid ,with a section in a single cell. Section has Add and Delete customized buttons in the gird footer.
When user is trying to highlight and delete a particular record, It is not working as expected.


ERROR MESSAGES

Not In the Trace the HTML rule was not found .


STEPS TO REPRODUCE

 Create the hierarchy for page list and use them for the nestded grid actions.
 

ROOT CAUSE

An issue in the custom application code or rules that the User was using their own Template for the grid .And on a button click relaod section was using this template ,which the Engine was not able to pick at the runtime. 



RESOLUTION

Perform the following local-change:
Use  the defalut template and remove the extra  relaod section .

 

 

Thanks.

Mrudula


Show Less
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Posted: 7 years ago
Posted: 13 Jul 2017 0:33 EDT
Gisela Rodrigues (rodrg)
PEGA
Senior Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Gridhar,

Could you please send screenshots of the section where the grid has been configured so that we can attempt a similar usecase at our end.

Also, please do confirm he pega version at your end.

Thanks,

Gisela

 

 

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Accepted Solution

Posted: 7 years ago
Posted: 11 Aug 2017 5:18 EDT
Naga Mrudula marthi (Mrudula)
Wells Fargo

Wells Fargo
IN

Hi Giridhar,

PEGA has found the root cause if this issue. On click of one button (customized "Edit button") in expanded pane, we are trying to refresh one or more sections which are referred in expanded pane. we are also refreshing customized GridExpandPaneTemplate section (saved as from default template section  pzGridExpandPaneTemplate ) which is not identified in run time in that particular class which in turn made the context loss.

we removed that refresh which helped us to proceed without any hurdles. For exact pega response see below!

 

SUMMARY

User is using a repeating grid ,with a section in a single cell. Section has Add and Delete customized buttons in the gird footer.
When user is trying to highlight and delete a particular record, It is not working as expected.


ERROR MESSAGES

Not In the Trace the HTML rule was not found .


STEPS TO REPRODUCE

 Create the hierarchy for page list and use them for the nestded grid actions.
 

Show More

Hi Giridhar,

PEGA has found the root cause if this issue. On click of one button (customized "Edit button") in expanded pane, we are trying to refresh one or more sections which are referred in expanded pane. we are also refreshing customized GridExpandPaneTemplate section (saved as from default template section  pzGridExpandPaneTemplate ) which is not identified in run time in that particular class which in turn made the context loss.

we removed that refresh which helped us to proceed without any hurdles. For exact pega response see below!

 

SUMMARY

User is using a repeating grid ,with a section in a single cell. Section has Add and Delete customized buttons in the gird footer.
When user is trying to highlight and delete a particular record, It is not working as expected.


ERROR MESSAGES

Not In the Trace the HTML rule was not found .


STEPS TO REPRODUCE

 Create the hierarchy for page list and use them for the nestded grid actions.
 

ROOT CAUSE

An issue in the custom application code or rules that the User was using their own Template for the grid .And on a button click relaod section was using this template ,which the Engine was not able to pick at the runtime. 



RESOLUTION

Perform the following local-change:
Use  the defalut template and remove the extra  relaod section .

 

 

Thanks.

Mrudula


Show Less
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Posted: 7 years ago
Posted: 9 Aug 2017 9:21 EDT
Saikat Chakrabortty (Saikat_Chakrabortty)
Capgemini
Pega Developer
Capgemini
IN

The only reason I can think of is may be system is not understanding the after statement. Can you try to click on one row and then click on add button and see if it is adding any item?

 

-Saikat

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