Question

Cox Communications Inc
US
Last activity: 23 Sep 2025 15:13 EDT
Pega Knowledge Buddy Playground Option not displayed
As we're analyzing Pega Knowledge Buddy's potential for various use case, during the Knowledge Buddy creation we didn't see the Buddy-Playground/Buddy Testing Option enabled. In training videos it is visible.
- Presently all necessary setting for data integration between KM FW and Knowledge Buddy done and data/knowledge articles flowing seamlessly.
- Knowledge Buddy creation is also working fine, but the testing feature isnt getting enabled.
For reference, have attached the current missing widget screen snippet, pega academy snippets.
Please suggest, if there is any specific setting to be turned on to enable this missing/invisible widget to test the Knowledge Buddy.
Thanks,
Jayanta