Question
PEGA
Pegasystems Inc.
IN
PEGA
Posted: Feb 18, 2025
Last activity: Mar 3, 2025
Last activity: 3 Mar 2025 8:02 EST
Solved
Client contact not able to access support.pega.com and PDC
Hi there
My colleague, Akash Takalkar ( Proprietary information hidden). is not able to access support.pega.com or client PDC.
He is facing the attached error message.
Could you please help resolve the issue or share appropriate contact who can help?
***Edited by Moderator Ellen to change type from General to Product***
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Accepted Solution
Posted: 2 months ago
Updated: 2 months ago
Updated: 3 Mar 2025 8:02 EST
MOD
Pegasystems Inc.
GB
@Raghu Tallam please can you read the available documentation on the PSC?
A search on the error brings up this post: Predictive Diagnostic Cloud access. and Access to Pega Diagnostic Center (PDC)
A search on the available documentation server brings up these articles:
Logging in to Pega Diagnostic Center
Understanding Support user roles