Question
Telenet
BE
Last activity: 9 Jul 2025 2:30 EDT
PDC access
Dear,
I am not able to access PDC (Pega Diagnostic Center) through my Pega Credentials ( Proprietary information hidden). I'm always receiving the error attached
This while I'm configured correctly into the User Groups
Already tried to reset paswoord without any succes.
Can you please help me out on gaining PDC acces for TELNT?
Thx, Bram
Accepted Solution
Updated: 9 Jul 2025 2:30 EDT
Pegasystems Inc.
US
Updated: 26 Jun 2025 13:08 EDT
Pegasystems Inc.
US
You should have options when you go to this link https://pdceu-prod.pegacloud.com/prweb/PRAuth/app/PDC
Have you tried the "Login with Community" or "Login with communitysso" options?
Telenet
BE
@PhilipShannonthank you very much for your reply and fast feedback.
I try to login with the 'Community', which are the same credentials as per the Support Portal. However I receive underneath error message when doing so: 'You do not have access to the application with alias 'PDC'' which is conflicting with what I see in the User Mngmt.
Any thoughts?
Pegasystems Inc.
US
@BramN17208913 What happens if you select "communitysso"?
Telenet
BE
@PhilipShannon: This site can't be reached (see attached).
Pegasystems Inc.
US
@BramN17208913 This seems to be an issue for sure, if not the issue blocking you. I will try to start the process of getting this fixed. Once I have more info will update here.
Telenet
BE
@PhilipShannon thanks, do not it is blocking for me as I cannot acces my PDC at this point in time.
Accepted Solution
Updated: 9 Jul 2025 2:30 EDT
Pegasystems Inc.
US