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Question

 Francois Xavier ROBERT (fxrobert)
CNP Assurances
Francois Xavier ROBERT
CNP Assurances
FR
fxrobert Member since 2017 1 post
CNP Assurances
Posted: Jun 29, 2023
Last activity: Jun 29, 2023
Posted: 29 Jun 2023 9:33 EDT
Last activity: 29 Jun 2023 10:05 EDT
Closed

Access to PDC

When trying to connect to PDC for the first time, get the message:

You are not an authorized support contact

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Posted: 1 year ago
Updated: 1 year ago
Posted: 29 Jun 2023 10:04 EDT
Updated: 29 Jun 2023 10:05 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@fxrobert  Did you go through the PDC FAQ pages?

Please could you check the answers provided in previous forum questions 

Unable to access PDC

Cannot connect to PDC

As instructed, please log a support ticket on the MSP  ( see instructed on the PDC pages).

 

vv

 

Please check our How to get Support articles and Understanding Support user roles and Managing support contacts on the required Pega account access roles to log into MSP. 

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