Solved
Upgrading Pega Customer Service from 8.7.1 to 8.7.5
We are upgrading our strategic app of the customer service from 8.7.1 to 8.7.5 and I am wondering if I need to install both the PegaCRM.jar and PegaCRM_Patch.jar packages or if I can only install the PegaCRM_Patch.jar one.
Any idea?
***Edited by Moderator Marissa to add Capability tags***
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Accepted Solution
Posted: 1 year ago
Updated: 1 year ago
Updated: 6 Nov 2023 14:22 EST
PEGA
Pegasystems Inc.
IN
Please go through the below guide and the point no. 7 mentioned below :
https://docs-previous.pega.com/pega-crm-update-guide/87/importing-application-file
If a PegaCRM_Patch.jar file is present on the media, repeat steps 2 to 3 of this procedure to import the patch releases.