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Question

 Shunsuke Murakoshi (ShunsukeM6155)
Rakuten Card Co., Ltd.

Rakuten Card Co., Ltd.
JP
ShunsukeM6155 Member since 2022 18 posts
Rakuten Card Co., Ltd.
Posted: Feb 8, 2023
Last activity: Feb 13, 2023
Posted: 8 Feb 2023 2:41 EST
Last activity: 13 Feb 2023 21:25 EST
Solved

Notification contents of RobotManager

I have a question about the "Robot XXX has lost connections" message in the RobotManager notification.

(1) What happened to cause this message to appear? (2) What should I do to artificially issue this message?

Robot has lost

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Robot Manager 8.7.3
System Administration
Robotic Process Automation
System Architect

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Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 8 Feb 2023 15:32 EST
Updated: 13 Feb 2023 21:25 EST
Angel Hermira (Angel Hermira)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
GB

Hi @ShunsukeM6155,

This alert is triggered when Robot Manager doesn't receive the heartbeat messages from a bot that is running (Green status). You could kill the Robot Runtime when a bot is running to artificially cause this issue.

Angel

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