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Question

 Deepna Kalathil (DeepnaK1)
Accenture

Accenture
IN
DeepnaK1 Member since 2010 18 posts
Accenture
Posted: Feb 6, 2023
Last activity: Feb 8, 2023
Posted: 6 Feb 2023 9:58 EST
Last activity: 8 Feb 2023 23:22 EST
Closed

Can we run audience simulation in production?

Hi, We have a requirement to be able to see how many customers will be targeted before triggering an immediate / urgent send out related to customer communication in a CDH application. I would like to know if we can run audience simulation (in the action form) in production environment or will there be any performance issue ?

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Posted: 1 year ago
Posted: 7 Feb 2023 4:36 EST
Sankhadeep Banerjee (SanBan)
Cognizant Technology Solutions
Lead Decisioning Consultant & Lead System Architect
Cognizant Technology Solutions
GB

@DeepnaK1 Ideally you should not . BOE environment should have the prod data to discover this kind of informations .

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Posted: 1 year ago
Posted: 8 Feb 2023 23:22 EST
Deepna Kalathil (DeepnaK1)
Accenture

Accenture
IN

@SanBan For certain customer communication, the requirement is to know the exact count of customers however with BOE we cannot get this information since it holds only sampled customer data. Is there any way to get the audience count in production for an action?

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