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Question

 Wei Ping Tong (WeiPingT)
JP Morgan Chase & Company

JP Morgan Chase & Company
US
WeiPingT Member since 2022 42 posts
JP Morgan Chase & Company
Posted: Jul 15, 2022
Last activity: Jul 26, 2022
Posted: 15 Jul 2022 20:55 EDT
Last activity: 26 Jul 2022 2:12 EDT
Closed

SLA and elapsed time under different stages

Hihi,

 

I have 5 stages ,A,B,C,D,E. May I know how do I find the elapsed time for individual stage individually and also their SLA value 🤔 would like to show in the report definition at different column.

***Edited by Moderator: Pooja Gadige to add capability tags***
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Posted: 2 years ago
Posted: 26 Jul 2022 2:12 EDT
Akshith Reddy Thalla (AkshithReddyT)
Evoke Technologies
Technical Associate
Evoke Technologies
US

@WeiPingT Hi, have a look at the pySLADeadline & pxUrgencyWorkStageSLA properties in pyWorkPage. With respect to column, call a section or directly a datetime property then make use of pySLADeadline and with Date-Time format as "2d, 5h ago" in Presentation Tab.

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