Question
Cognizant Technology
IN
Last activity: 26 Jul 2020 2:06 EDT
case and case type difference
Difference between case type and case
Capgemini
NO
Hi Ganesh,
In short,
Case Type - The place where the business workflow is captured and defined into Flow, Stages, and Steps. It represents the lifecycle of a case ( Eg: Onboarding CaseType)
Case - A instance of a case type. (Eg. O-1 case) The case goes through the lifecycle defined in that particular case type.
Helpful Quora link: https://qr.ae/pNso19
Regards,
Durai Sankar R
Updated: 25 Jul 2020 7:08 EDT
Tata Consultancy Services
IN
Case Type- It is the abstract model of business process like delivery process/ Booking Ticket etc..
Case- It is the Instance of particular business model.. Ex:Parcel Delivery ,Booking Of one ticket
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
Please find the below articles which might be helpful.
https://community.pega.com/sites/default/files/help_v71/definitions/c/case.htm
https://community.pega.com/sites/default/files/help_v73/rule-/rule-obj-/rule-obj-casetype/main.htm
Pegasystems Inc.
IN
Hi Ganesh,
Thanks for posting the query.
You can correlate the casetype and case with the class and object in OOPS programming.
A case type is where we can design our model. (For example, consider its a kind of the class in the java).
A case is the one which is the instance of our case type. (Consider this is a kind of the object in java).