Pie chart configuration
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?
1) Group the case ID column.
2) Summarize the case ID column.
3) Summarize the manager name column
4) Group the manager name column.
One source says the answer is 1. I think it is 3. Please clarify. Thanks.
Hi
The answer is 2. Summarize the case ID column.
First point is in the report definition we have option to summarize but not group by and to get the count of caseids we summarize (count) on caseid column.
In the pie chart we get option to group by
From the requirement we need count of cases for each manager name. So we summarize the cases but not the manager name.
Hope this helps.