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Question

 Srikanth Magatapalli (Srikanth.Magatapalli)
700Apps
Senior System Architect
700Apps
IN
Srikanth.Magatapalli Member since 2016 8 posts
700Apps
Posted: Jan 24, 2020
Last activity: Jun 14, 2021
Posted: 24 Jan 2020 7:52 EST
Last activity: 14 Jun 2021 7:38 EDT
Closed

Pega Notifications

HI Guys,

I have a requirement that to show the cases which are assigned to particular operator in Pega Notifications, we are calling pxNotify in the customized Activity.

Now here Issue is want to show based on Status, Need to remove the cases which are resolved-completed in bell Icon. Have seen in the DB that status is going as a blank.

Can you help me on this.

Thanks,

Srikanth M.

***Edited by Moderator Marissa to update platform capability tags****

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Case Management

Posted: 4 years ago
Updated: 3 years ago
Posted: 28 Jan 2020 9:40 EST
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

If a case is assigned to the user, you are sending the notification. Are you saying when the assigned case is "Resolved" that needs to be removed?

Can you try using the "pxPurgeNotifications" activity to achieve this?

Thanks

Pavan

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