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Question

 Sourabh Karar (SourabhK6345)
KCI USA Inc

KCI USA Inc
US
SourabhK6345 Member since 2019 6 posts
KCI USA Inc
Posted: Nov 11, 2019
Last activity: Nov 11, 2019
Posted: 11 Nov 2019 22:05 EST
Last activity: 11 Nov 2019 23:38 EST
Closed

Is there any OOTB way to flush the data from intent task to interaction header

Is there any OOTB rule to flush the data from intent task to interaction header?

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Pega Customer Service

Posted: 5 years ago
Posted: 11 Nov 2019 23:38 EST
Shiva Rakshith S (Rakshith) Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Sourabh,

There is no OOTB rule to flush the data from service case to interaction header, you have to create a custom rule to achieve that requirement.

 

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