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Question

 SATEESH YENNAM (S_Yennam)
Virtusa Corporation
Senior System Architect
Virtusa Corporation
US
S_Yennam Member since 2014 32 posts
Virtusa Corporation
Posted: Mar 15, 2018
Last activity: Mar 15, 2018
Posted: 15 Mar 2018 3:55 EDT
Last activity: 15 Mar 2018 15:11 EDT
Closed

List Intents of Interactions

Hi All,

I have a requirement to show all the Intents created for that particular interaction.

Is there any OOTB Data Page which does the work ?

Example:

In Interaction (I-90001), I created Intents BV-1, CV-12.

Now If user opens I-90001 interaction I should show Intents BV-1,CV-12 as a list.

Thanks

Sateesh

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Posted: 6 years ago
Posted: 15 Mar 2018 7:19 EDT
SATEESH YENNAM (S_Yennam)
Virtusa Corporation
Senior System Architect
Virtusa Corporation
US

I think you guys customized it. By default that Data Page refers to Dummy Data Transform.

Please find the attachment. 

 

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Posted: 6 years ago
Posted: 15 Mar 2018 15:11 EDT
Amit Patel (Amit_Patel)
PEGA
Senior Director of Engineering, Customer Service
Pegasystems Inc.
US

That data page is for use during the course of the interaction and is used to keep track of the recents. The page D_CPMGetRelatedServiceItemDetails data page can be used for your purpose. 

 

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