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Question

 Dhaman Bangaru (DHAMANBANGARU)
Incessant (Coforge Tech)
Dhaman Bangaru
Incessant (Coforge Tech)
GB
DHAMANBANGARU Member since 2015 2 posts
Incessant (Coforge Tech)
Posted: Mar 26, 2019
Last activity: Mar 27, 2019
Posted: 26 Mar 2019 6:59 EDT
Last activity: 27 Mar 2019 7:23 EDT
Closed

How to use co-browsing functionality in CPM?

I want to use Co-Browsing functionality for a Customer Service project. So is there any pega supporting files or VMs for this ?

***Edited by Moderator: Pallavi to update platform capability tags***

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Pega Customer Service
User Experience

Posted: 5 years ago
Posted: 27 Mar 2019 7:23 EDT
Avishek Banerjee (Avishek) Senior Product Manager CRM - Customer Service
Pegasystems Inc.
IN

Please work with your organization's Pega partner liaison to address this. Pega Co-browse is a cloud only product and you would need some kind of a contract agreement to use it.

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