Upgrade: NBA Scrolling Issues
In our upgrade envs (7.4 platform/7.1.3 CPMHC Framework), there has been some scrolling issues accompanied with spacing and alignment issues. This is most noted in the NBA/Left Panel section where Intent Tasks/AddWork/NBA is displayed.
Issues:
1. gap inbetween the completed intent tasks and in-progress intent tasks
2. No scroll bar/missing scroll bar when you add a lot of intent tasks, so a lot of it "hidden" or in accessible. including the NBA section...
Currently using our own skin with some of the styles that overridden. Can anyone pinpoint what could be the root-cause of this?
Your quick assistance would be much appreciated.
Attaching screenshots for reference.
Thanks,
Christopher
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
IN
Hi ,
As it is from tyhe custom CSS ,So here i will suggewst you to search the keyword like overflow and height . These two should help you .,i.e you can remove their value or change it to see the effect.
Optum - (UHG)
US
hi Sahuv1,
Thank you for your reply. Where do I search these keywords? Is there a particular css I should look in? if there are multiple references, should I look in a specific section?
Thanks,
Christopher
Optum - (UHG)
US
Hi,
Looked into these places, not sure what other values can expected (ie, overflow:hidden (what are other values can overflow have?))...
Thanks,
Christopher C
Pegasystems Inc.
IN
Hi,
The overflow :hidden will not show the scoll bar. The overflow:auto/scoll are the other options to show the scrollbar.
Pegasystems Inc.
US
Hi Christopher,
overflow can the have below values.
overflow: visible|hidden|scroll|auto|initial|inherit;
To know how they work, you can refer to the below example..
https://www.w3schools.com/cssref/pr_pos_overflow.asp
Optum - (UHG)
US
Thanks Rachit. Ive tried these purposed values but the issue still exists...
Some thing is wrong with the in-progress tasks. The scroll bar is still disappearing
Issue occurs when:
1. preload the left panel with 5 or more intent tasks.
2. navigate between in-progress intent tasks.
3. navigate between completed to in-progress tasks.
Ive analyzed the associated sections (its layouts, layout formats, container formats, etc), css scripts, etc.
*Can anyone help, we have our prod upgrade going in a week, we need to get this resolved*
Any help would be appreciated. Thank you!