Question
Tech Mahindra
IN
Last activity: 4 Jul 2022 8:08 EDT
Pega 8.6.1 upgrade issue
I am unable to sort the table post upgrade of pega 7.1 to 8.6.1.
***Edited by Moderator Marije - changed Support Case Exists to Support Case Created , added client Support Case Details ***
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Narasimha vulisetti Will Cho Nagendra Jaini Devjyoti Giri Vinay Avvaru and 1 More -
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Accepted Solution
Updated: 19 Apr 2022 8:46 EDT
Tech Mahindra
IN
@MarijeSchillernIt was an issue related to dynamic layout refresh action on focus event.
Issue got resolved.
Pegasystems Inc.
GB
@Nandhini.Mani please could you provide the following details:
- can you provide details of the table data source?
- can you provide screenshots illustrating the working and non-working behaviour?
I have found one example which is currently being looked at by our engineers. In another user scenario the sort order of CaseIDs in a Grid has changed following a patch update above 8.4.4.
Originally in earlier releases the Case ID (pyID) appears to be sorted numerically based on the number after the case prefix. e.g. T-1 T-2 T-10 T-11
After patch update to 8.4.4 the order is alphabetically e.g. T-1 T-10 T-11 T-2
The reason for the change in behavior seems to be the fix in 8.4.x onwards in the activity pzSortClipBoardData code using myComparator[0] = "";
vs myComparator[0] = "Lib(Pega-RULES:Sort).compareUnicode";
===> Is this the issue you are also encountering?
This issue has been found to be a product issue and logged under BUG-656552. (Sorting is not working properly in Grid/Table).
It is due to be fixed in 8.6.4 which is due out : April 22nd
If this is not your issue, please can you provide more details?
Updated: 8 Apr 2022 8:26 EDT
Tech Mahindra
IN
Data source: Datapage
In table we have sorting present for createdatetime, when we click on sort
1. Ascending order is working fine (MM-DD-YYYY)
03/01/2022 09:55 AM
04/04/2022 05:21 AM
04/04/2022 05:22 AM
04/05/2022 09:33 AM
04/06/2022 05:09 PM
04/06/2022 05:11 PM
2. Descending order is not working (MM-DD-YYY)
04/06/2022 05:09 PM
04/05/2022 09:33 AM
04/06/2022 05:11 PM
04/04/2022 05:21 AM
04/04/2022 05:22 AM
03/01/2022 09:55 AM
Pegasystems Inc.
GB
@Nandhini.Mani if no other forum users provide any input I would suggest that you log that as a support incident.
If you go down that route, please can you provide the incident number here in the post so that we can help track it?
Tech Mahindra
IN
@MarijeSchillern Thank you.
We created the INC for this.
Pegasystems Inc.
GB
@Nandhini.Mani Could you please provide the incident number here in the post so that we can help track it?
Tech Mahindra
IN
@MarijeSchillern Please find the INC-219859
Pegasystems Inc.
GB
@Nandhini.ManiINC-219859 is not related to this issue, nor from the same company. Can you please check again which support ticket you have logged for this?
Accepted Solution
Updated: 19 Apr 2022 8:46 EDT
Tech Mahindra
IN
@MarijeSchillernIt was an issue related to dynamic layout refresh action on focus event.
Issue got resolved.
Virtusa
LK
@MarijeSchillern is this issue resolved ?I mean pyID sorting issue.