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Question

 Mandeep Rawat (MandeepRawat)
Bits in Glass
Lead System Architect
Bits in Glass
CA
MandeepRawat Member since 2016 30 posts
Bits in Glass
Posted: May 23, 2018
Last activity: May 23, 2018
Posted: 23 May 2018 9:19 EDT
Last activity: 23 May 2018 11:39 EDT
Closed

unable to read a INBOX corresponidng to a specific email account

I have been provided one email account for exchange say

domanin : "abc"

account name : "abc-account-name"

port : 995

host : "some-internalhost.org"

protocol : POP3

Now, abc-account-name will be used by two email address Proprietary information hidden and Proprietary information hidden

how can I configure the receiver form in email account???

as there is no field to specify the email-address I want to connect.

am I missing something ??

if further information is required kindly let me know.

thanks in advance

#HelpMe

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Case Management

Posted: 6 years ago
Posted: 23 May 2018 9:57 EDT
Arun Kumar Mahanty (Arun_Mahanty)
Pegasystems Inc.
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hello Mandeep,

 

In the receiver section userid is nothing but the email address which you need to provide as input .

 

Sender section is for outbound email configuration .

 

Receiver section is for inbound email configuration .

 

Please go through below article for more information

https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm

Thanks,

Arun

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