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SantoshManjardekar Member since 2017 6 posts
Staidlogic LLC
Posted: Apr 11, 2018
Last activity: Mar 6, 2019
Closed

Pega Customer Service Framework

I am new to Pega Solution. I want to build Customer Service solution for call center as education/self learning project

I want to download Customer Service Framework for the same purpose. How can I download various pega frameworks?

Regards

Santosh

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Pega Customer Service

Posted: 6 years ago

Hi Santosh,

To get the Pega Customer Service framework you need raise a request to Pega-Support.

Below is the installation guide for pega customer service 7.21:

https://docs-previous.pega.com/pega-customer-service-721-installation-guide

 

You also need some pre-requisite hotfixes which you need to install before installing the framework and for that also you need to raise a request with Pega-Support.

 

Regards,

Vikash

 

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