How to request Pega Community Edition WITH Pega Customer Service (CS) framework | Support Center

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Gayan Wijesiri

Member since 2015

EvonSys, LLC

Posted: 9 hours 47 minutes ago

Last activity: 1 hour 54 minutes ago

Posted: 21 Dec 2025 13:40 EST
Last activity: 21 Dec 2025 21:32 EST

How to request Pega Community Edition WITH Pega Customer Service (CS) framework

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I need to have a demo of Pega digital messaging. For that, I need a trial community edition with a customer service framework. How to request it?

My current trial version does not have a customer service framework.

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Pega Customer Service '24.2

Pega Customer Service

Communications and Media

Customer Service Developer

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Posted: 8 minutes ago

Posted: 21 Dec 2025 21:32 EST

ArulDevan

NCS Pte. Ltd

replied to Gayan Wijesiri

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Hi @Gayan Wijesiri: Please note that the community edition is for "Online Evaluation" of base platform and don't include any Strategic Apps. Please check if you can leverage any of the existing available academy / docs / lab materials to demonstrate. If not suitable, you may need to setup your own environment.

Thanks.

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