Question
Cognizant
IN
Last activity: 6 Apr 2018 19:26 EDT
Issue with Stage level SLA
Hi,
I am using stage level SLA to move the stage based on property. I have added the SLA rule in the first stage and in the second stage i have a flow where i have used "split for each" shape to create subcases, after that i have an assignment. Now the issue is, when the SLA rule fires, stage is not getting moved to the second stage but if I bypass the "split for each" step from the flow, then it is working fine.
Can anybody helped me with the resolution. Thanks in advance.
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Accenture Australia
AU
Hi Sourav,
You told that you are moving the stage based on the property. See that the property having the right value.Another thing you told that you are creating the subcases by using the split for each smart shape.Make sure that all the properties which you are using have some proper conditional values. I think the problem is with the subcases not with the SLA.
Can you please post more details regarding that.
Thank you.