Question

TTEC - Serendebyte Inc
CA
Last activity: 18 Nov 2016 14:19 EST
How to report timeliness on Stages - to track the SLA set on Stage level?
On associating a SLA to stage Assign-Internal instance is created but pxstagelabel and pxstageid are not populated.
We check the Prassign table and the columns are not getting populated . We have tested in Pega 7.1.7 and 7.1.8.
Is this a bug ?
Is there a OOTB reports to track timeliness for stages as we do it for tasks (Individual Assignments ) ?
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