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Question

 Avinash Haridasu (Avinash.Haridasu)
Morgan Stanley

Morgan Stanley
IN
Avinash.Haridasu Member since 2014 306 posts
Morgan Stanley
Posted: Nov 10, 2016
Last activity: Nov 11, 2016
Posted: 10 Nov 2016 4:16 EST
Last activity: 11 Nov 2016 3:36 EST
Closed

How are Inline images displayed in correspondence rule or an email treatment

Looking at the images in the correspondence rule i understand that the path for the image is as below

<img src="cid:webwb/pyPega7Button.png">

My question is how is the CID interpreted by email clients.

***Updated by moderator: Lochan to update Categories***

 

 

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Posted: 8 years ago
Posted: 11 Nov 2016 3:36 EST
Swati Damele (dames)
Tetrasoft India Private Limited
Module Lead
Tetrasoft India Private Limited
IN

Hi,

Not sure of the issue being faced at your end.

But did you happen to refer following links:

https://collaborate.pega.com/question/sending-messages-inline-images

https://pdn.pega.com/troubleshooting-images-meant-be-embedded-email-correspondence-do-not-display-appear-attachments

https://community.pega.com/support/support-articles/unable-include-email-images-inline-when-encryption-enabled

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