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Question

 Hemant M (HemantM55)
Pegasystems

Pegasystems
IN
HemantM55 Member since 2021 5 posts
Pegasystems
Posted: Aug 10, 2021
Last activity: Aug 11, 2021
Posted: 10 Aug 2021 11:25 EDT
Last activity: 11 Aug 2021 5:45 EDT
Closed

Inline image not displayed on the email triage

When a user sends mail to pega with embedded image on the mail content . Pega doesn't display the image completely. 

Attached screen print .

Please help.Screen Print

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Customer Service
Case Management
User Experience
Other Industry
Senior System Architect

Posted: 3 years ago
Posted: 10 Aug 2021 12:01 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

@HemantM55 In Email Listener rule, in the process tab, inside Data options check "Embed data for inline images into HTML" checkbox to get image to be displayed. Please find the below screenshot for more details.

email listener

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