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Question

 Gigi Chan (GigiC673)
MacQuarie Bank Ltd

MacQuarie Bank Ltd
AU
GigiC673 Member since 2018 6 posts
MacQuarie Bank Ltd
Posted: Mar 13, 2019
Last activity: Mar 13, 2019
Posted: 13 Mar 2019 2:57 EDT
Last activity: 13 Mar 2019 8:19 EDT
Closed

How to display list of the attachments of an email correspondence

Hi team,

My client has been sending emails out via Pega and they need to prove these emails were sent with the selected attachments. These correspondences are set to be displayed in the a section (CL Data-Corr-Email), which is without the list of attachments in these emails.

Can you please suggest how the list of email attachments can be displayed in the UI? Any suggestions are appreciated. Thank you very much in advance!

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Dev/Designer Studio
Case Management

Posted: 5 years ago
Posted: 13 Mar 2019 8:19 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi,

Have you checked the  SA 

https://community.pega.com/support/support-articles/email-attachments-not-shown

 

Also there is a good discussion that can help

https://collaborate.pega.com/discussion/how-inbound-email-embedded-attachments-display-review-screen

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