Not receiving email notification on posted question
Hello,
When posting questions on the PDN, I am setting the 'Subscribe to comments', however I am not receiving any email notification whenever someone replies to my questions.
Any ideas if there are some configuration to my account that I should set ?
Thank you,
Mariane
***Updated by moderator: Lochan to add Category***
Accepted Solution
Updated: 12 Oct 2016 7:47 EDT
Pegasystems Inc.
IN
Murex
LB
Thank you Lochan :)
Pegasystems Inc.
US
Notification of individually subscribed-to community posts does not work.
I have submitted a Pega-internal PDN Request for this Notification bug:
"After replying to this PSC post, https://collaborate.pega.com/question/how-limit-activites-can-be-run-pega-mashup-screen, I am automatically subscribed: Good! This is expected behavior, as shown in attached screenshot. Therefore, I should have received email notification of David Kircheis' Reply post, https://collaborate.pega.com/question/how-limit-activites-can-be-run-pega-mashup-screen#comment-397591.
I did not get an email notice of this subsequent Reply post.
(I have subscribed to other individual PSC posts and not gotten email notification of new replies.)"
Notification of individually subscribed-to community posts does not work.
I have submitted a Pega-internal PDN Request for this Notification bug:
"After replying to this PSC post, https://collaborate.pega.com/question/how-limit-activites-can-be-run-pega-mashup-screen, I am automatically subscribed: Good! This is expected behavior, as shown in attached screenshot. Therefore, I should have received email notification of David Kircheis' Reply post, https://collaborate.pega.com/question/how-limit-activites-can-be-run-pega-mashup-screen#comment-397591.
I did not get an email notice of this subsequent Reply post.
(I have subscribed to other individual PSC posts and not gotten email notification of new replies.)"
Having now auto-subscribed to this PSC thread by virtue of posting this Reply, I should get email notices of subsequent Replies here. If someone posts a Reply here, and I do not get an email notice, I'll have another Bug Repro example.
-Mary
Hi Marianne,
Thank you for reporting this. Please verify your setting by following the procedure listed in the FAQs.
URL to FAQ: https://pdn.pega.com/community/pega-product-support/question/product-support-community-frequently-asked-questions
If this still does not work for you, we request you to raise a feedback to the PDN team by clicking the black feedback button on the right side of your browser window.
Regards,
Lochan | Community Moderator | Pegasystems Inc.