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Question

 rajasekhar boyapati (rajasekharb2130)
tcs
IN
rajasekharb2130 Member since 2013 15 posts
Posted: Jun 20, 2016
Last activity: Aug 4, 2016
Posted: 20 Jun 2016 9:45 EDT
Last activity: 4 Aug 2016 9:17 EDT
Closed

GetNextWork default functionality

GetNextWork would fetch case by decreasing urgency. If urgency same for cases then how it will fetch based on age of case ?

If it will fetch oldest first then where code written? could you explain?

Thanks

RajaSekhar

Message was edited by: Lochan to add Category

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