Hi,

We have new requirement of adding New work type like interaction, when user clicks new interaction then interaction is adding to previous interaction's addtask in customer 360

***Updated by moderator: Maryrita to add Group Tag***

Steps to reproduce.

1 )Click on Walkin

2) Go to customer 360

3) Click on Work Type created / new customized Interaction (Like occurrence/Campaign)

 Instead of creating new Interaction tab next to previous interaction it is creating under addtask.

Thanks and Regards

Sumanth Batthula