Flash an alert message on click of Action drop down of Review harness
Hi All,
we are having "Actions" link on case content header section of review harness where local actions are getting populated, and there we need to flash an alert message/model dialog by conditionally to the user when click on "Actions" link .
Use Case : Two users opened a case in review mode , and a case gets resolved by one user, and if other user trying to perform a local action on review harness then we need to flash a message saying that case is resolved by other user ,so please refresh it to get the recent updates.
I could see that OOTB activity(pyWorkActionsPopulateReview) is getting called on click of "Action" link, and i can get status of case from DB whether it's resolved or not, But the problem here is ,I don't see any space to plug in java script or model dialog to flash a message on screen when a case is resolved.
I tried to call harness & show-HTML method from above activity and they are executing it but alert is not coming up on screen, and I can’t launch a model dialog by conditionally on click of “Actions” link.
Please suggest here if anybody had work around on this .
PRPC version : 7.1.6
Pegasystems Inc.
IN
please refer: https://mesh.pega.com/thread/47685 and share your comments/observations. Thank you!
Skandiabanken
SE
Hi All,
Now I'm good with the requirement by creating a JS file,add it to the Review Harness,and calling that function on "Action " link prior to "Menu" action
JS :
function checkForCaseStatus()
Hi All,
Now I'm good with the requirement by creating a JS file,add it to the Review Harness,and calling that function on "Action " link prior to "Menu" action
JS :
function checkForCaseStatus()
{ var strUrl = pxReqURI + "?pyActivity=Work-.GetCaseStatus"; -----> Checking Is current Open case resolved by any user
var StatusReturn = httpRequestAsynch(strUrl, null, 50, 100);
if (StatusReturn == "Y")
alert( "Case has been resolved, Please refresh the case to get the updated details");
return ;
}
Please suggest me if you see any concerns with this,and share the better solution.
Pegasystems Inc.
IN
Thank you for the update.
- could you also please post details on activity GetCaseStatus...
would it make sense to disabe/hide the flow action itself from Actions dropdown, when completed like?
- by configuring a when rule at flow action under security tab?