Discussion
SmartRules
NL
Last activity: 30 Oct 2015 17:42 EDT
Excercise system doesn't open
The following message appears when I try to open the Excercise system with user smartrules.
Status | fail |
Message | caught exception java.lang.NullPointerException |
Operator ID | Unauthenticated or not available |
Requestor ID | No ID available |
Timestamp | Mon Aug 31 12:58:43 UTC 2015 |
Engine Version | PegaRULES 7.10 ML6 (coreAssemblyCached_716_259) |
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SmartRules
NL
Hi,
Is it possible to give any estimate on when the excercise system will be available?
Regards,
Tim
Pegasystems Inc.
SG
Dear Tim,
I'm able to login to your SAE I exercise system. You may want to try clearing your browser cache or change to another browser to try again?
Regards,
Teng Hao Chua
Pega Academy Support Team
SmartRules
NL
Thanks again. This solved the problem.
Regards,
Tim
Anthem
Hi,
I am unable to open the exercise system. When I click on "Open exercise system", I get a second browser window with an HTML error that reads: "This webpage is not available. ERR_CONNECTION_CLOSED". The URL is https://paex25-use.pegacloud.com/prweb/PRServlet/beEBp4uRVTogorRwSwWqbKQhhojtVn9i8O_jf-sz7PTTX78DAbxNG-PfdaGMjUaX*/!STANDARD .
I stopped working on the course for about 8 weeks so maybe my saved environment has expired? I was on the 4th unit.
Pegasystems Inc.
SG
Yes, your exercise system should be expired so the old URL will not work. Go to the lesson and click on the "Open exercise system" to get a new system.
Anthem
Hello - yes, I am in the lesson and I do click "Open the exercise system". I'm not pasting a saved link into the browser. When I mouse over the "Open the exercise system" link, the link shows as:
When I actually click on that link, it re-directs me to the link I mentioned before:
I tried it in both ID and Chrome and got the same thing. It worked before when I was doing this in Chrome. Perhaps I need my exercise system reset?
Anthem
Oops, minor typo above. The mouse-over link has an extra colon character (:) at the very end. That is a typo. The mouse-over link actually ends one character earlier, with the hash character (#).
Pegasystems Inc.
SG
Dear Nagaraju,
I ghosted into your account and am able to open the exercise system using the Open exercise system link, as well as the URL you have provided above. Can you clear your browser cache, and try again?
Regards,
Teng Hao Chua
Pega Academy Support Team