I have case with active assignment, but when I try open it - the system falls with an fail and assignment doesn't open. When I started tracer, I saw that activity ProcessAssignment in Assign- was starting and "call acquireWorkObject" on second step. Then acquireWorkObject was exiting after step 7 and exiting from ProcessAssignment. Assignment doesn't open, how I can open it?
In logs I have only log "PRException".