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Question

 Michael Fede (MichaelF4652) Raytheon Technologies
Raytheon Technologies
US
MichaelF4652 Member since 2016 17 posts
Raytheon Technologies
Posted: Oct 8, 2018
Last activity: Oct 31, 2018
Posted: 8 Oct 2018 16:54 EDT
Last activity: 31 Oct 2018 9:31 EDT
Closed
Solved

switchApplication script doesn't work

I'm trying to create a dashboard widget that shows all of the application access groups that the user is a member of, with a click action to switch to it. It should work just like the "Switch apps" menu items in the pyCaseManager Navigation rule (we just want something that is more visible for users who don't know that the "Switch apps" menu exists).

I have the UI working to display each access group using a Repeating Dynamic Layout displaying a section for each access group. On the section that's being displayed for each access group I added a Click Action of Run Script and copied the action that is configured in the pyCaseManager Navigation rule:​

The Function Name is "switchApplication" and the parameter is accessGroup.

When I click on the item with the click action nothing happens.

Should I be able to call the switchApplication script? Is there something additional I need to do in order to get this to work? Is there another approach I should try?

***Updated by moderator: Lochan to update platform capability***

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Dev/Designer Studio Case Management System Administration User Experience

Accepted Solution

Posted: 5 years ago
Posted: 16 Oct 2018 16:22 EDT
Michael Fede (MichaelF4652) Raytheon Technologies
Raytheon Technologies
US
We're on Pega 7.4. I figured out the solution to my problem. The switchApplication javascript function is loaded in the top level window in the hierarchy and my dashboard widget is located in an iFrame in the Case Manager portal. The menu I was copying from was also in the top level window so calling switchApplication directly from there worked fine. But in my dashboard widget I had to specify the Function Name in the Run Script action as top.switchApplication.
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Accepted Solution

Posted: 5 years ago
Posted: 16 Oct 2018 16:22 EDT
Michael Fede (MichaelF4652) Raytheon Technologies
Raytheon Technologies
US
We're on Pega 7.4. I figured out the solution to my problem. The switchApplication javascript function is loaded in the top level window in the hierarchy and my dashboard widget is located in an iFrame in the Case Manager portal. The menu I was copying from was also in the top level window so calling switchApplication directly from there worked fine. But in my dashboard widget I had to specify the Function Name in the Run Script action as top.switchApplication.
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