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 Bhushan Patil (BHUSHANPATIL) AIG Bhushan Patil
AIG
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BHUSHANPATIL Member since 2008 51 posts
AIG
Posted: Feb 25, 2016
Last activity: Apr 6, 2018
Posted: 25 Feb 2016 4:40 EST
Last activity: 6 Apr 2018 19:26 EDT
Closed

Configure the Pega CHAT for CS

we are in the process to install and configure the Pega CHAT server to be used in CSapplication

1. Installed Pega CHAT Server pre-requisites successfully

2. Installed Pega CHAT Server successfully

3. Configured Apache proxy server successfully

4. Completed CHAT Server configuration and chat queue configuration in Pega CS (7.1.4) successfully

5. Key synchronization between PegaCHAT and Pega CPM application completed successfully

We are using HTTP protocol to connect Pega CPM application with Pega CHAT server.

But, while connecting as a CSR to the chat queue, it is failing. We are getting 'Logon Failed' exception.

do we have solution for this?



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