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 Jason Schroeder (schrj)
PEGA
Account Executive
Pegasystems Inc.
US
schrj Member since 2012 5 posts
PEGA
Posted: Apr 17, 2015
Last activity: Mar 16, 2018
Posted: 17 Apr 2015 20:53 EDT
Last activity: 16 Mar 2018 19:46 EDT
Closed

Close button on Service Request Resolved-Complete?

On completion of the default Service Request case, do we want a close or return to dashboard button? Feel like I am left hanging a bit, and have to know to hit the left menu to move on.


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Low-Code App Development

Posted: 9 years ago
Posted: 5 Jun 2015 20:56 EDT
Dennis Grady (DennisGrady)
PEGA
Vice President, Platform Engineering
Pegasystems Inc.
US

Thanks for the feedback Jason. We opted to take a more traditional website approach. You can either click the icon / app name or the dashboard link to return to the dashboard. There is no need to close the case to go back. It is a little different than the traditional Pega approach and we will be curious to get more feedback on how well this does / does not work for people.

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