Excited to Announce My New Book: "Pega Cloud 3 Modern Enterprise Solutions Guide" Discover the architecture, microservices, and performance enhancements of Pega Cloud 3, built on GCP and AWS.…

This article shows how to reuse an existing Pega Questionnaire rules using App Studio.  I've also documented some of the behaviors observed when reusing/extending/customizing an existing…

This article shows step-by-step of how to mask sensitive data such as PII (Personal Identifiable Information) in Pega application using Attribute-Based Access Control (ABAC) security model in Pega…

This article demonstrates how to hide default menus in App Studio. Pega Infinity version used: 24.2 Client use case App Studio is a low-code authoring platform used by citizen developers.  By default, App…

Hello I need to explore a possible integration of Pega Call with Cisco Cloud CC (WxCC) using custom embedded UI CTI links. My understanding is that I need a Pega Customer Service trial, as the Platform…

Introduction When I started my career with Pega, I often heard people describe it as a BPE product. Over time, the conversation shifted, and Pega was labeled a BPM tool. As Pega expanded its offerings, it…

Hi,   I am noted as the key contact, and the signatory to our Partner agreement with Pega. Can you please add me as an admin for our organisation?   Regards Dan 

I’ve put my best effort into writing a book on Pega Cloud 3. This is the first edition, and I plan to include more details in subsequent versions. I have outlined all the chapters and key topics I intend…

Hi Folks, I come up with one scenario, where on bulk upload we have to resolve all the cases which are there in excel sheet. I was implemented these changes, by changing the stage to "Resolve Case…

Now live: BPMN import for Generating Case Life Cycles in Pega GenAI Blueprint All enterprise IT organizations are held back by legacy technology and manual processes. When data, rules, and workflows are…