Issue   Constellation UI shows incorrect “Due in X days” values for SLA. Symptoms   Assignment‑level SLAs and Wait shapes display an inflated “Due in X days” or equivalent time to wait text value in the…

Requesting Federated Authentication Set up Attention: Check out our Pega Community page: Federated Authentication for full details of this service. Clients can raise a ticket in My Support Portal to…

Executive Summary - Action Required  Pega regularly implements security controls designed to safeguard client environments. As part of these efforts, Pega has released patch updates and hotfixes…

Hi, Unable to read an excel(xls) file using GenAI Connect. Our requirement is to extract certain columns from an undefined xls file. GenAI model GPT-4 is able to parse PNG file and perform similar…

Hi All  I have a requirement of attachment should be deleted based on the uploded user example if the user x uploads the file he should only have access to delete if user y tries to delete it should not…

Hi, We imported the same email account instance which works fine in the on premise environment but we encountered connectivity issues in the cloud environment. Please find the error details below: Status…

After Pega upgrade to 25.1.1 on Pega cloud the 'Close the work object' in Flow action for 'If an assignment is not being performed' is not working. It used to work by closing the work…

I have a requirement to move a file from one folder to another in a NAS repository I have utilized D_pxGetFile to get the contents of the file and copy it to D_pxNewFile and save the D Page and delete the…

We have a requirement to show the address book search where the CSR can lookup and select a particular agent while attaching the interaction and transferring the same. Currently the address book is…

In Pega Report Definitions, we usually control the number of records using Max Records in the Data Access tab. However, when a value is hard-coded there, the report always executes with the same record…