Missing data in PDC is not always a sign that something has gone wrong. It sometimes just means that there is no data to report on. This Support Document outlines the most commons expected reasons for…

If connectivity issues are preventing you from seeing data in PDC, the troubleshooting methods in this document can restore PDC to proper functionality.  This article can help if you are not seeing Home…

Why is idle time so important? When reviewing Pega Task Mining (formerly known as Pega Workforce Intelligence) data, it is quite normal for companies to be shocked by the time spent in what would be…

Pega continually works to implement security controls designed to protect client environments.  With this focus, Pega has issued patch releases for one medium security vulnerability in Pega Platform. …

Launchpad Quick Links Launchpad Roles Your Role as A Provider Where to get support Additional Resources   This document outlines how Providers can get support for Launchpad, including how to submit…

Pega continually works to implement security controls designed to protect client environments.  With this focus, Pega has issued patch releases/hotfixes for one Critical security vulnerability in Pega…

Issue Uploading an attachment with special characters in its filename results in the retrieved file displaying hexadecimal values instead of special characters. For example, ‘myFile(1).txt’ appears as ‘…

In HTML, scrollable regions are introduced by adding an overflow property to an HTML element through CSS. If an HTML element contains more content than it can display within its defined width and height,…

Pega Platform uses the PD4ML library to generate PDFs from HTML markup. Learning about library limitations and the available hotfixes can help you ensure a more reliable PDF generation process. Note: You…

When using Document Based Attachments, and custom attachment validation is implemented, attempting to re-upload an attachment after a validation failure results in a pySameAsCurrentStage error.