In this troubleshooting video, Julius Lee will show you how to resolve an issue where the system is running slow. System Running Slow To see our complete collection of videos, refer to this Support…
Issue The Submit button on the Multi-factor authentication login page does not respond when clicked. Symptoms and Impact After updating to Pega Platform 23.1.3, when user credentials are entered on the…
All incidents addressed will be implemented within the Pega platform from 8.7.5 up to Infinity ’23.1.3 and will also be in subsequent releases. All Pega customers and applications on the platform will…
This Support Doc describes the technical prerequisites for an Amazon Connect environment to use Amazon Kinesis Data Streams for Voice AI audio acquisition. This Support Doc supplements the following…
Applies to Pega Platform 7.2-8.6 This article provides answers to frequently asked questions about the file upload and download functionality of the Pega engine. It also guides you on how to upload and…
Pega Infinity™ includes an industry-standard patch release process to simplify and maintain high-quality releases. Several cumulative patches are released a year for each release stream. The Resolved…
Issue When attempting to download attachments, they can only be downloaded one at a time. Symptoms and Impact Unable to download multiple attachments. Steps to reproduce Open a case with multiple…
Overview Pega has released the Pega Cloud Status to provide you with up to the moment information on the status of our cloud service offerings. Events that have the potential to impact many clients will…
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