Question
IBM India PVT LTD
IN
Last activity: 17 Apr 2018 9:15 EDT
Work Object Header(tab) focus issue in CPM portal
Facing the issue while switching tab in CPM portal. Suppose multiple work objects are opened, and I am currently working on work item A-1, now as I switch to A-3, the contents of A-3 are shown, but the focus remains with A-1 only. One scenario can be I am working in Home tab, but focus is still on the work object.
Screenshot attached.
Please suggest solution. (Pega version - 7.1.7 // CPM version - 7.1.3)
Pegasystems Inc.
US
Does this happen consistently for you? What sort of pattern does this follow? Like in your example of A1, A2, A3, A4, etc, does it stick to one specific tab, or does it follow a pattern and is "one off"?
IBM India PVT LTD
IN
Hi,
It happens intermittently.
And it follows no pattern.
Yes it sticks to one tab and then,if we switch to other tab, content of other tab is shown, but focus is still not changed.
Some other instances of related issue are like, work item is closed, but still its content is being displayed.