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Question

 Bhushan Patil (BHUSHANPATIL)
AIG
Bhushan Patil
AIG
US
BHUSHANPATIL Member since 2008 51 posts
AIG
Posted: Dec 6, 2016
Last activity: Dec 7, 2016
Posted: 6 Dec 2016 8:42 EST
Last activity: 7 Dec 2016 3:14 EST
Closed
Solved

windows 10 IE 11- designer studio icons are not visible

login accessgroup - PegaRULES:Administrators 

portal - OOTB designer Studio

Windows 7 IE11 designer studio is loading correctly with icon, however icons are missing on windows 10 IE11 browser. do we have solution for this?

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Dev/Designer Studio

Accepted Solution

Posted: 8 years ago
Posted: 6 Dec 2016 21:04 EST
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi, 

I tried it on my Windows 10 and IE 11. The designer studio icons are all visible.

Then I went ahead to disable 'Font Download' in IE setting, the icons disappeared immediately. 

So, most likely, your 'Font Download' in IE setting is disabled. Please check it. 

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Posted: 8 years ago
Posted: 6 Dec 2016 10:11 EST
Akshay Kumar Sinha (AkshaySinha07)
Blue Rose Technologies GmbH

Blue Rose Technologies GmbH
BE

Hello Bhushan,

This can happened due to font download may be disabled in IE settings.

Please Enable 'Font Download' in internet explorer browser settings as referred in the attachment.

 

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Accepted Solution

Posted: 8 years ago
Posted: 6 Dec 2016 21:04 EST
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi, 

I tried it on my Windows 10 and IE 11. The designer studio icons are all visible.

Then I went ahead to disable 'Font Download' in IE setting, the icons disappeared immediately. 

So, most likely, your 'Font Download' in IE setting is disabled. Please check it. 

To see attachments, please log in.

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