Question
EvonSys
IN
Last activity: 25 Jan 2017 11:20 EST
Designer Studio is not loading properly
When I use to log into Pega Designer Studio, it is not loading properly, all the item are visible in left alligned in the screen.
Below I have attached the screenshot.
Accepted Solution
Pegasystems Inc.
IN
Hello Harsh,
This seems to be an issue with css not getting picked.
Follow the below steps to truncate the cache table.
1. Take Database Backup
2. Shutdown the nodes affected by this issue.
3. Truncate "pr_sysgen_static_content" table which contains the assembled CSS files
4. Clear the Pega Temp Directory, one which has the generated java,classes and static content files.
5. Start the nodes.
6. Clear the browser caches and verify logging into designer studio.
Reference : SA-23519.
Best Regards,
Mounika
J.P. Morgan Services India PVT Ltd
IN
HI,
Follow this link see the resolution is it kind of similar as yours?
https://community.pega.com/support/support-articles/designer-studio-not-rendered-properly
Accepted Solution
Pegasystems Inc.
IN
Hello Harsh,
This seems to be an issue with css not getting picked.
Follow the below steps to truncate the cache table.
1. Take Database Backup
2. Shutdown the nodes affected by this issue.
3. Truncate "pr_sysgen_static_content" table which contains the assembled CSS files
4. Clear the Pega Temp Directory, one which has the generated java,classes and static content files.
5. Start the nodes.
6. Clear the browser caches and verify logging into designer studio.
Reference : SA-23519.
Best Regards,
Mounika
Pegasystems Inc.
IN
Adding to the above- firstly check how the developer portal is rendered with [email protected] login.
Also, Is it after upgrade ?
Pegasystems Inc.
US
This is very likely caused by the "pzDeleteOprhanStaticContent" agent incorrectly deleting the CSS files. While following the steps Mounika posted will resolve this temporarily, this may re-occur. If it does, there is likely a hotfix for this, depending on your version of Pega 7.
See the below article for more info:
https://collaborate.pega.com/question/404-error-css-when-logging