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Question

 Manthripragada Manikanta Sriram (Sriram75)
Staid Logic
Lead System Architect
Staid Logic
US
Sriram75 Member since 2008 10 posts
Staid Logic
Posted: Jan 15, 2016
Last activity: May 16, 2016
Posted: 15 Jan 2016 14:20 EST
Last activity: 16 May 2016 11:03 EDT
Closed

Why are we seeing this assignment getting created - .pzresolveinteralstageflow

This is happening in production environment. Any help is much appreciated.

Thankyou.

Please find the screenshot below.

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Message was edited by: Lochan

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Case Management

Posted: 9 years ago
Posted: 19 Jan 2016 8:21 EST
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

This flow action is associated with the flow pzInternalStageFlow, which is used when there are stage based SLAs. I am not sure yet why you are seeing the action listed. It looks like you have four stages in your process. Which of these have stage SLAs?

Regards,


Carissa

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Posted: 9 years ago
Posted: 21 Jan 2016 7:47 EST
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

You could probably open an SR.  I would need to see the configurations and pxFlow pages to provide further assistance.

Regards,


Carissa

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Posted: 9 years ago
Posted: 21 Jan 2016 10:43 EST
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hi Manthripragada Manikanta Sriram

If you end up opening an SR please let us know the SR number in here so that we can ensure the Engineer knows of this thread and the troubleshooting that has already occurred.

Thanks in advance!

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