Question
Cognizant Technology Solutions India Ltd.
ES
Last activity: 26 Aug 2020 8:17 EDT
While saving/Refreshing /opèning a case it takes time to load without the loading icon.
How to show a loading icon if it's taking more time to load. Default loading icon is not displayed in screen but in the browser tab loading icon is displayed.
Description: When user clicks on Assignment link /Save/Refresh button in a case it takes time to open but it doesn't show the loading icon. User wants to see a loading icon if it take time to load . The attached is the place where on click a loading icon should appear. Also the other attachment is OOTB loading icon which needs to be shown to user.
Accepted Solution
Updated: 20 May 2016 0:51 EDT
Pegasystems Inc.
IN
The pyAssignment link issue has been resolved using below solution.
Solution:- Modify the anchor tag as shown below.
Updated: 9 Feb 2016 12:49 EST
Pegasystems Inc.
IN
Hi Tarini, Good morning!
- would configuring onClick run events in Refresh this section/other section works? or
- having the loader icon in a visible when layout/cell similar to rule form save configuration helps? or
- if need to block the entire screen - not allowing end user to perform any other task until the action is complete
Thank you!
psahukaru
Cognizant Technology Solutions India Ltd.
ES
Now nothing shows when we click on assignment link not even a loading icon in tab in the IE. Which onclick we should change?? Is it the pyAssignmentsLabel?
But for Save and Refresh where can we change this?
Pegasystems Inc.
IN
- yes, we may need to customize Control rule pyAssignmentsLabel to enable pxThrobber on click event.
Accepted Solution
Updated: 20 May 2016 0:51 EDT
Pegasystems Inc.
IN
The pyAssignment link issue has been resolved using below solution.
Solution:- Modify the anchor tag as shown below.