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Question

 srikanth bhavaraju (srikanthb6169)
personal

personal
IN
srikanthb6169 Member since 2021 3 posts
personal
Posted: May 27, 2022
Last activity: Jun 8, 2022
Posted: 27 May 2022 10:42 EDT
Last activity: 8 Jun 2022 13:07 EDT
Closed

Taking more time to load data

Hi,

 

Page is not responding and taking more time to load if I wanted to update more data. Also it's giving an error like Page Unresponsive. 

 

Version- PEGA 8.5

Thanks in Advance

***Edited by Moderator Marissa to update Pega version based on body content***
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Pega Platform 8.5
Client-managed Cloud
Healthcare and Life Sciences

Posted: 3 years ago
Posted: 8 Jun 2022 13:07 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@srikanthb6169  

Can you confirm that you have followed the Best Practice guidelines wrt performance?

https://docs-previous.pega.com/user-experience/85/best-practices-sections-and-layouts

https://docs-previous.pega.com/mobile/86/best-practices-configuring-large-data-pages-offline-enabled-mobile-apps

https://wiki.pega.com/index.php/Building_high_performance_into_your_Customer_Service_applications

https://docs.pega.com/pega-predictive-diagnostic-cloud/identifying-top-performance-issues-your-system-pega-predictive-diagnostic-cloud

 

Please check your logs for the specific Pega alerts

eg

https://docs-previous.pega.com/pega0001-alert-http-interaction-time-exceeds-limit

https://collaborate.pega.com/question/observed-lot-pega0001-pega0069-alerts-production

 https://collaborate.pega.com/question/pega0001-alerts-generated-reloadsection-reloadharness-rules

 

If you encounter these issues in specific scenarios despite having checked that the data set responds faster when bypassing Pega SQL  then it would be best if you log a support incident for this.

Please provide the INC ticket reference here . 

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