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Question

 Tanya Singh (TanyaS58)
Cognizant
Tanya Singh
Cognizant
IN
TanyaS58 Member since 2020 195 posts
Cognizant
Posted: Feb 27, 2024
Last activity: Mar 5, 2024
Posted: 27 Feb 2024 8:53 EST
Last activity: 5 Mar 2024 5:40 EST
Solved

What is the use of Notification Channels option in pega.

The path for Notification channels is:Configure>User Interface>Notification Channels but what is the use of this particular option in pega?Why is it used?


***Edited by Moderator Rupashree S. to add Capability tags***
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Pega Platform
User Experience
Conversational Channels

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Accepted Solution

Posted: 9 months ago
Updated: 8 months ago
Posted: 27 Feb 2024 9:02 EST
Updated: 5 Mar 2024 5:40 EST
Soumyajit Bose (SoumyajitB)
Maantic Inc
Architect
Maantic Inc
IN

Hi@TanyaS58

Please follow the below link to understand the concept of notification channels in pega.

https://docs-previous.pega.com/case-management/87/notification-channels#:~:text=A%20notification%20channel%20is%20a,cases%20that%20they%20are%20following.

Additionally you can also hit the below link for a video demonstration of notification chanel implementation in pega

https://www.youtube.com/watch?v=waykdism_QI

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Posted: 9 months ago
Posted: 27 Feb 2024 9:18 EST
Ramesh Sangili (RameshSangili)
PEGA
Lead System Architect
Pegasystems Inc.
CA

@TanyaS58

To notify the client about changes on the server without having to explicitly refresh the application, by setting up UI subscription channels.

https://docs-previous.pega.com/user-experience/87/creating-ui-subscription-channels

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