Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Yagesh Paliwal (YageshP5)
Perficient

Perficient
US
YageshP5 Member since 2016 20 posts
Perficient
Posted: Aug 6, 2020
Last activity: Aug 31, 2020
Posted: 6 Aug 2020 0:05 EDT
Last activity: 31 Aug 2020 14:33 EDT
Closed

Feedback record using OOB activity for Email Channel

Is there any way to create Feedback record using OOB activity for email channel, so it is visible under Email Channel -> Training Data tab

 

***Edited by Moderator Marissa to update General to Product***  

To see attachments, please log in.
Pega Platform
Conversational Channels

  • Ryouei Ding Pandu Nugraha
Posted: 4 years ago
Posted: 6 Aug 2020 7:09 EDT
Vikas Raidhan (VikasRaidhan)
PEGA
Senior Manager, Customer Service Email
Pegasystems Inc.
IN

You can use 'Add record' button on Training data tab. Or, you can use OOTB activity pxCaptureTAFeedback to create feedback record programatically. 

https://community.pega.com/knowledgebase/articles/decision-management-overview/providing-feedback-text-analytics-models

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice