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 Ravi Kumar Pisupati (Ravi Kumar Pisupati) Optum Principal LSA - Pega
Optum
US
Ravi Kumar Pisupati Member since 2015 90 posts
Optum
Posted: December 5, 2017
Last activity: December 6, 2017
Posted: 5 Dec 2017 13:06 EST
Last activity: 6 Dec 2017 0:38 EST
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What is the process for data sync from mobile offline to online?

Hi,

I would like to know on how we sync the data from offline to online in mobile area. If any posts or articles on this, pls do let me know. Also, let me know the best practices/recommendations to be followed for doing it.

Thanks,

Ravi Kumar.

***Edited by Moderator Marissa to update categories***

Low-Code App Development Dev/Designer Studio Mobile
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Posted: 4 years ago
Posted: 6 Dec 2017 0:38 EST
Vikas Raidhan (VikasRaidhan) PEGA Senior Manager, Software Engineering, Customer Service Digital
Pegasystems Inc.
IN

Online help would be a good place to start -  https://community.pega.com/sites/default/files/help_v731/procomhelpmain.htm

Important thing to note is that data network (WiFi/Mobile data) is used for syncing actions, not for making HTTP requests. Even if your device is connected to network all the time, offline-enabled app first queues the 'action'(finishAssignment, createWork, etc) and then syncs to server. Online as a Special Case of Offline (OSCO) is the driving principle.

You can find comprehensive guidelines here - https://pdn.pega.com/offline-mobility-guidelines/offline-mobility-guidelines-0

https://www.pega.com/insights/resources/how-use-offline-features-pega-7

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