Question
Sparksoft Corporation
US
Last activity: 8 Oct 2024 10:11 EDT
Web and Stream containers failing to startup.
We are experiencing an issue with Web and Stream containers starting up, We can see logs in the database pr_sys_statusnodes table showing that the batch, web and stream containers are running (none for search). In the web container logs we see this Error messages
1. "{"source_host":"pega-dev-web-78959475fc-shw8q","level":"ERROR","thread_name":"StartupTaskUtil INITIALIZE_SEARCH","appender_ref":"PEGA","logger_name":"PegaSearch.SearchManager.OOTBIndexCreator","message":"Failed to create index for [WORK]. Please contact your system administrator","nodeType":"WebUser","version":1,"pegathread":"STANDARD","timestamp":"2024-10-07T23:53:50.008Z"}"
2. ","exception_class":"java.lang.NullPointerException"},"source_host":"pega-dev-web-78959475fc-shw8q","level":"ERROR","thread_name":"StartupTaskUtil INITIALIZE_SEARCH","appender_ref":"PEGA","logger_name":"PegaSearch.SearchManager.PegaSearchProviderImpl","message":"Exception post search initialization: ","nodeType":"WebUser",""
I have attached a copy of the values.yaml file used for our deployment. We require assistance to help resolve this issue.
Thank you
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Pegasystems Inc.
US
@AdayS17267816 Seems that maybe the web tier isn't starting because of search, I would add search to the Nodetype next:
nodeType: "WebUser,Search"
Sparksoft Corporation
US
@PhilipShannon I tried doing that but then i'm getting the exact same error, all other containers start running except for the Stream and Web containers.