wait shape can only have 'Approve' as the flow action?
I just added a wait shape to a flow. There is a flow action pyContinueAfterWait that comes with it and the layout of the flow action matches what wait should be doing. On the other hand, wait shape points to an SLA - pzWaitTimer, which submits the flow to progress through 'Approve' flow action once the deadline time reaches.
Now I do not see a place where I could override the SLA associated with the wait shape. Also I couldn't modify the flow action on the SLA as it is final. A wait shape 'approves' the flow to move forward? Doesn't make sense.
Anybody with something to help?
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Virtusa
IN
Thanks for your reply, Phani. The wait works fine and the flow processes forward when expected. But the issue is with the action - we can only use 'Approve' as the flow action after wait.
So the situation is - the flow is waiting for a said interval; for another system action to complete, lets say 10 minutes. After that, history reads "Performed an 'Approve'" - doesn't that sound inappropriate?
I do not have any option to change the flow action - the SLA rule is final
Pegasystems Inc.
IN
Wait shape uses pzWaitTimer for internal operations and hence it is final.
Since it is wait shape and it itself acts as SLA, we did not provide any option to override or associate SLA.
Coming to Approve flow action :
pzWaitTimer uses Approve flow action just as an template. At runtime it will use the actual flow action coming out of wait shape so there is no need of any configuration from your side.
That's the reason we have restricted wait shape to only have once connector flow action unlike normal assignments which can have many.
So in short you don;t have to configure any flow action in SLAs, wait shape processing will internally take care of it.
Hope this helps
Virtusa
IN
Thanks Pankaj. That was the first thing I tried. Flow would save with a different flow action but the action was not resumed/performed after wait time. That is when I found out there is apzWaitTimer SLA with Approve action on it.
Virtusa
IN
Thanks Pankaj. That was the first thing I tried. Flow would save with a different flow action but the action was not resumed/performed after wait time. That is when I found out there is apzWaitTimer SLA with Approve action on it.